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The Speakers

Day 1 and 2 of this year’s Symposium will provide project management professionals with the opportunity to learn from seasoned experts, share knowledge with their peers and grow as project managers.

You will get many opportunities to network with distinguished peers, and you will be able to take back innovative, hands-on information to your organizations that will help you push your project office to new levels of performance.

Please visit this page regularly as it will be updated as Speaker Symposium information becomes available.

 
Click on the Speaker Name to review their Presentation Abstract and Professional Biography       
  Tracy Alldridge
  Waterfall...Agile...and the
  Adaptable PM
  Jason Annable
  Data is the New Sexy - New
  Emphasis on Data by Organization
  Paul Boudreau
  How Artificial Intelligence Will
  Transform Project Management
  James Campbell
  Complex Projects: Marine
  Ship Project
 
  Linda P. Cousineau
  Personality Traits: How Easy Are
  You to Work With?
 
  Geoff Crane
  Are You the Captian of Your Own
  Ship: 5 Senses of Leadership and
  Emotional Intelligence
  Bill Dunnion
  Your People are the Main Cause of
  Security Breaches
 
  Nadine Fortin
  The "I" in Team - Tools to Create An
  Extraordinary Team
  
  Jay Gosselin
  What Escape Rooms Can Teach Us
  About Leadership and High-Performance

  Fahd Gulzar
  Power of Agile
  Joseph Kaminski
  The Principles of Lean Six Sigma -
  Define, Measure, Analyze, Improve
  and Control
  Rick McMullin
  Introduction to Blockchain
   
  Sandy Moir
  What Went Wrong with Phoenix
  Project
  Robert Pask
  Complex Projects: Marine
  Ship Project
 
  Laura Paul
  Connection in the Digital Age
 
  Lisa Prentiss
  Dealing with the Challenges of
  Project Fatigue
 
  Joe Provost
  How Machine Learning through
  Artificial Intelligence can Solve
  Problems

  Laszlo Retfalvi
  Project Leadership - 4 Rules to
  Simplify Complex Projects and
  Help You Succeed
  Alastair Smart
  Positive Change Management
 
  Richard Holder
  LRT (Light Rail Transportation)
  Changing Transportation in
  Major Cities
 
     
Workshops
  Paul Bryne 
  Emotional Intelligence & Art of 
  One Way Transmission
  Geoff Crane 
  How to Identify Burn-Out in
  Yourself and Your Teams
 
  Laura Conroy
  Project Reviews: Why? When? How?
 
  Alan Mallory
  Age of Agile: A Hybrid Approach
  for Reaching New Heights
 
  Sandy Moir 
  Project Reviews: Why? When? How?
  Tasha Truant 
  Project Reviews: Why? When? How?
   
 
 

 

Waterfall...Agile...and the Adaptable PM

Tracy Alldridge

Presentation  Description: One of the first decisions we face is “Which development methodology should we use?” This is a topic that gets a lot of discussion (and often heated debate). In simple terms, it’s just a way of organizing software development work within a   project setting… but things are never that simple. 
Professional Biography: TAlldridge

 

Tracy Alldridge is a PMP and PRINCE2 Practitioner certified IT Project Manager with more than twenty years of experience leading major IT projects and providing advisory services. In her role as a Senior PM with GAC, Tracy incorporates Agile techniques into her usage of PRINCE2 and PMBOK methodologies to reflect current development trends. She also provides training, coaching and mentoring services to both public and private sector clients in project management techniques and processes.

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Data is the New Sexy - New Emphasis on Data by Organizations

Jason Annable

Presentation  Description: New demands are making data a key strategic driver for many organizations – be it for AI purposes or for personalization of marketing or email content tailored to the end-consumer. Innovating in data is more than just what technology to buy or which algorithm to use. Embracing Failure to Succeed with Data The better we can accept failure and react to it responsibly, the sooner we can reach success. While discussing machine learning and AI concepts, Jason will talk about failure and why embracing it is a key ingredient for growing innovative data science teams.
Professional Biography: JAnnable

 

Jason Annable is an independent consultant at Magnara Inc with more than 15 years experience leading teams and building data solutions. His most recent achievement is the rapid development of an enterprise data warehouse for the Department of Justice which uses in-memory columnar technology. My vision is for Canada to be using data science to deliver first-class service to the Canadian public.
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How Artificial Intelligence Will Transform Project Management

Paul Boudreau

Presentation  Description:

Artificial Intelligence will deliver profound changes to project management in ways that will challenge what you think is possible. This technology can access and process more information and perform exponentially faster than the human brain.   Learn what you can do to prepare your organization for AI enabled Project Management.

Professional Biography: PBoudreau

 

Paul Boudreau is a highly respected and influential project management professor, located in Ottawa, Canada. In addition to developing and teaching over 70 in-class courses, he has delivered public online courses to students in over 110   countries worldwide. With over 35 years of experience in the technology industry, Paul is currently researching and developing innovative artificial intelligence concepts for project management.

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Personality Types:  How Easy Are You to Work With?

Linda P. Cousineau

Presentation  Description:

Working with various Stakeholders, Leaders and Teams can be exciting and exhausting! Understanding what they value most may be the key to your success! I will introduce you to a proven system based on human values and will share tips and clues to increase your ability to communicate effectively, develop relationships, and connect easily with everyone. Your projects’ success may depend on your ability to adapt to those around you…

** Note: Linda will be running a Saturday seminar sponsored by PMI OVOC on Saturday, November 24th if you want a deeper dive into this personality profiling or want to recommend to colleagues when you return to the office.

Professional Biography: LCousineau

 

Linda P. Cousineau is a bilingual entrepreneur, an energetic soft skills training Expert, a dynamic speaker, a facilitator, a certified CORE Passion Coach, and an international best-selling co-author with extensive consulting, coaching and training experience with clients in Europe and North America. 

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Are You the Captain of Your Own Ship – 5 Senses of Leadership and Emotional Intelligence

Geoff Crane

Presentation  Description: Geoff returns to Ottawa to talk to the Symposium participants on the 5 senses of Emotional Intelligence and how properly applied can help you achieve your leadership goals. Listen to Geoff’s vast experience and personal stories as he illustrates concrete examples that will help guide you and your team to excellence.
Professional Biography: GCrane

 

Geoff Crane is a Canadian public speaker and researcher. He has written numerous articles on the importance of emotional and social skills in the workforce and is a pioneer in the field of motivational intelligence. A former senior portfolio manager, Geoff has ties to some of the world’s largest banks and professional services firms. Well-versed in the changing demands of today’s project-based work environments, Geoff spends his days helping leaders everywhere design and build a litany of soft skills that will help them achieve what matters most.

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Your People are the Main Causes of Security Breaches

Bill Dunnion

Presentation  Description: The latest security countermeasures, technology and experts are no match for the people and employees this technology is meant to protect. A simple mouse click, post-it note or thumb drive left on the bus can be the start of a critical, embarrassing and costly breach. It's no wonder why cybercriminals use employees or people as their primary target in well over 90% of successful attacks. This session will review the importance of continual security awareness programs and the consideration of technology geared to protecting the user from doing harm to themselves and their organization.
Professional Biography: BDunnion

 

Bill Dunnion is the Director of the Cyber Resilience Office at Calian, Ltd. as well as the Co-Founder of the Ottawa Cyber Security Meetup Group. The Ottawa Cyber Security Meetup is a not-for-profit community initiative and our primary goal is to provide an open environment to promote education and management practices that will ensure a more successful environment for business information security and for the professionals involved. 

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The "I" in Team - Tools to Create an Extraordinary Team Dynamics

Nadine Fortin

Presentation  Description: How much time do you waste each week because of disagreements? Some studies say that the average employee spends 2 hours and 48 minutes, and the average manager spends 6 hours. However, with the right practical tools, you can transform disagreements into possibilities for richer and more productive relationships. Join me to find out more.
Professional Biography: NFortin

 

I believe that we all want to have a positive impact. I work with my clients to help them transform their ideas, ambitions and aspirations into bold projects to create the future where they are at their best to make an impact. I also help them develop and balance the strategic, tactical and operational dimensions of their leadership. I have been an executive coach since 2005 and I usually work with leaders in technical or engineering organizations.

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What Escape Rooms Can Teach Us About Leadership and High-Performance

Jay Gosselin

Presentation  Description:

What escape rooms can teach us about leadership and high-performance.  A successful escape from one of Escape Manor’s fun and challenging rooms requires a shared purpose, effective leadership, good communication, mutual trust and group synergy. These are defining characteristics of high performing teams in today’s economy. Jay Gosselin has helped over 100 corporate groups transfer the lessons from their escape attempt back to the workplace. The most common   comment he hears is “I had no idea we could learn so much about our   team’s communication and leadership through a fun,   dynamic and engaging exercise like this.”

Join Jay to hear about the many parallels that exist between a successful escape attempt and high-performance in the workplace, as well as the scientific evidence behind MentorU’s characteristics of high-performing teams.

Professional Biography: JGosselin

Jay Gosselin is a character-based career and leadership coach. He is the founder of MentorU and Co-Creator of Escape Manor for Business.

Jay helps individuals and teams create significance in their lives by taking action, remaining open-minded and honouring their authentic values and strengths in the service of others. He is also the founder of   Discover Year - a purposeful ‘gap year’ program that helps young adults build essential career and leadership skills through experiential learning, interactive workshops, coaching and mentorship.

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Power of Agile

Fahd Gulzar

Presentation  Description:

Agile is everywhere, in our lives, in our work, in our relationships. The Power of Agile can change your life - you must think of Agile beyond your projects and programs. The lessons in the Agile manifesto are applicable to change your life in ways you never imagined.

I have leveraged Agile principles and techniques to help live my life in a more meaningful way. I can measure this   meaningfulness by looking at three different areas; my progression in my work life, my progression in my personal life, the   increase in the state of happiness or well being (psychological mind state) and my desire to want to do more for others

Professional Biography: FGulzar

 

Fahd Gulzar is an innovative and dynamic business professional with strong quantitative and analytical skills. His expertise lies in matrix management thus managing multiple cross-functional departments and working with multiple functional managers to deliver corporate initiatives as one seamless team.  Fahd currently works at Amazon Web Services and is the  Lead for Public Sector Programs in Canada.

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LRT (Light Rail Transportation) Changing Transporation in Major Cities

Richard Holder

Presentation  Description:
Professional Biography:

RHolder

 

With 30 years of experience in construction, Richard has worked on a wide range of projects in the sectors of transit, transportation, environmental and municipal engineering.

Richard was born in the UK, and holds a Civil Engineering Degree from Sheffield University.  His work experience spans across the UK, Africa, Indonesia and Canada in relation to major infrastructure and development projects.  He has worked with contractors, consultants, design builders and various clients including the United Nations, World Bank, and the European Union.

Richard has been with the City of Ottawa for thirteen years in various capacities from leading rehabilitation and reconstruction projects to managing new construction in support of development.  He has led the Highway 417 widening project and Trillium Line expansion project and was part of the team to receive the City Award for Excellence for the 2016 Rideau Street Sinkhole Response and the City Award for Excellence for the 2015 Highway 417 Widening Project.

As Manager of Light Rail Systems and Operational Integration with the City of Ottawa’s O-Train Construction Office, Richard currently provides oversight for vehicle production; power supply and distribution; train control system, communications systems; safety and security, and operational and maintenance readiness.

Married with a teenage son and daughter, he is an avid runner, cyclist and cross-country skier.

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The Principles of Lean Six Sigma - Define, Measure, Analyze, Improve and Control

Joseph Kaminski

Presentation  Description: Joseph Kaminski will present the principles of Lean Six Sigma – Define, Measure, Analyze, Improve, and Control – using a case study bottling wine. Lean Six Sigma and Project Quality Management are the tools and techniques used to define success and improvements from a customer perspective. When combined with Project Management techniques, Lean Six Sigma provides a powerful framework for Dynamic Leaders to drive change.
Professional Biography:

JKaminski

 

 

Joseph Kaminski is a Professor at Algonquin College teaching Project Quality Management and Six Sigma. President at CPSL.  His experience, education, and personality are all focused on leading change. Change comes in many forms - corporate strategies, programs, projects, processes, product/service development, etc.

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Introduction to Blockchain

Rick McMullin

Presentation  Description:

Blockchain is one of those “buzz” words that is thrown about talking about how it will change the way we do things. Come and listen to what is Blockchain? what are the benefits? And how will it change the way we do business and project management?

Professional Biography: RMcMullin

 

Rick McMullin is the Vice President and co-founder of bitHeads, Inc. For 20 years bitHeads has developed version 1.0 software for Enterprise and Software Product companies; reducing risk and accelerating time to market, and is leading the Blockchain development efforts within our region.

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What Went Wrong with the Phoenix Project?

Sandy Moir

Presentation  Description:

In February 2017, Goss Gilroy Inc. was hired to conduct a lessons learned study on the implementation of the TPA initiative (including the development of Phoenix and the movement of Compensation Advisors). Sandy Moir, Managing Partner at GGI and lead consultant for the study, will present the main findings including the resulting 17 lessons in six major areas. She will also offer her reflections on how she will apply the lessons in her consulting work now and in the future. 

** Note:  Sandy and Team will be conducting a half-day Workshop on Thursday on program and project evaluations, reviews and audits.  What is the difference between the 3?  How to go about the investigation and what to look for?  **  See Thursday Workshops for more details.

Professional Biography: SMoir

Sandy Moir has been a management consultant for over 23 years, specializing in performance measurement, evaluation and organizational assessment work for federal and provincial governments in Canada. She started her career with Ekos Research Associates in 1993 and joined Goss Gilroy Inc. in 2000. In 2011, Sandy became the Managing Partner of the Ottawa office of Goss Gilroy Inc.

Specialties: Program evaluation, performance measurement, organizational assessment, organizational design, project management, case studies, document reviews, administrative data reviews..

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Complex Projects:  Marine Ship Upgrade Project

Bob Pask & James Campbell

Presentation  Description: As delivered at the Telfer School of Management’s Complex Projects Professional Development Day in November. Listen as Bob and Dave explain the enormous planning and execution coordination efforts that is required to upgrade 12 ships with midlife modernization refits and deploy internationally upon completion with strict deadlines to accomplish this major project. 
Professional Biography:

Bob Pask is the Program Manager HCM CSI Design and Build for Lockheed Martin Canada. 

James Campbell works in the Maritime Engineering Program Management (MEPM) division in the Materiel Group as the Deputy Project Manager for the HALIFAX Class Modernization Frigate Life Extension (HCM FELEX) project. He is also a Section Head under the Major Surface Combatant Program Manager and is responsible for Class Program Management of the Halifax Class Frigate fleet.

Mr. Campbell’s experience has included Naval In-service and Project Management leadership roles during a 25-year career in the Royal Canadian Navy and a recent transition to the Canadian public service. He did two tours in the HCM FELEX project and was also Program Manager of the Point Defence Missile System Upgrade Project.

Mr. Campbell has a Bachelor’s of Computer Engineering from the Royal Military College of Canada and an MSc in Guided Weapon Systems from Cranfield University in the UK.

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Connection in the Digital Age:  How to Create and Maintain Meaningful Relationships

Laura Paul

Presentation  Description: This seminar will explore how to adapt in the Digital Age to rapidly evolving working arrangements and communication platforms with dynamic leadership (including the importance of connection, strategies, lessons learned, review of new platforms), to ensure the convenience of technology does not foster disconnection in your project or organization.
Professional Biography: LPaul

 

Laura Paul is a national award-winning leader with a passion for people. She is currently a Project Manager and Team Leader with Tiree Solutions (a management consulting and professional services company focused on providing intelligent solutions for infrastructure, real estate, assets and workspaces through leading complex construction programs for government and Fortune 500 companies), and a Part-time Professor at Telfer School of Management (teaching courses on Social Media and the art of connecting on digital platforms).

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Dealing with the Challenges of Project Fatigue

Lisa Prentiss

Presentation  Description:

This is the project that never ends...It just goes on and on, my friends... Well not really, but for teams on long-tail projects,   how often does it feel like that? Team focus begins to shift. Motivation fades. And not too long after, the project derails.   Sorry...your project has been hit with a nasty case of FATIGUE. We've all been there. The challenge is how to re-energize the team to push through that fatigue and pull together as a team to push through to the finish line. This presentation will explore the leadership and talent management opportunities for overcoming project fatigue.

Professional Biography: LPrentiss

 

Lisa Prentiss is a Senior Manager with MNP, with over 8 years of experience leading technology implementation projects for private and public sector clients. Lisa has a strong background in business management and marketing strategy. She melds this with her love for technology to provide clients with a holistic view of the digital business environment. Lisa is an avid athlete. In April 2017, Lisa travelled to New Zealand to participate in soccer at the World Masters Games.

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How Machine Learning through Artificial Intelligence can Solve Problems

Joe Provost

Presentation  Description:

In this presentation, Lead Data Scientist Jim Provost will explain the conceptual basics of Data Science in under 20 minutes along with a practical application example to illustrate. Attendees will learn the fundamentals of how Machine Learning works and will be able to recognize problems where AI can solve problems within their organization.

Professional Biography: JProvost

 

Data is the future, and you need to be ready for it. I'm currently the Lead Data Scientist at Lixar IT, where I spend my days understand where companies are in their Data Roadmap, where they want to go, and how to get them there. I also like to speak and present about how Data is changing the world.

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Project Leadership - 4 Rules to Simplify Complex Projects and Help You Succeed

Laszlo Retfalvi

Presentation  Description:

The best Project Managers are outstanding leaders. They motivate, bring people together, and accomplish great things. They lead with accountability, are risk aware, and have the courage to act. In this talk, Laszlo will share the proven key drivers that will help you excel at your game.

Professional Biography: LRetfalvi

 

Laszlo Retfalvi is currently Director of Enterprise Excellence at Lockheed Martin Canada. Laszlo is past Vice-President of the Program and Risk Management Office (PRMO) at Allen Vanguard Corporation. Previously, Laszlo held roles with Shared Services Canada, General Dynamics, Irving Corporation, and SED Systems. With a passion to help individuals and organizations succeed, Laszlo is currently an Instructor at University of California Irvine Extension. Laszlo is also an Instructor at Oregon State University Professional and Continuing Education. Areas of instruction include Project Planning, Risk Management, and Leadership.

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Proactive Change Management

Alastair Smart

Presentation  Description: This presentation explores the inter-relationship between effective project management and proactive change management. Focussing on hearts and minds is about helping project stakeholders understand what is changing and why – in direct support of project delivery (how and when things will change).
Professional Biography: ASmart

 

Alastair Smart is a certified Project Management Professional (PMP) and has also achieved Change Management certification in accordance with Prosci methodologies and tools. Contributing to a number of large-scale projects and ambitious change programs in both the Canadian and UK defence sectors, Alastair has developed strong critical thinking and interpersonal skills, and looks for pragmatic ways to apply structured project and program management methodologies to complex change initiatives.

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WORKSHOPS

 


 

Age of Agile: A Hybrid Approach for Reaching New Heights

Allan Mallory

Presentation  Description:

Alan’s dynamic workshop focuses on developing leaders and strengthening project teams by reinforcing the professional development and project management skills that are essential for success in any project. The program is built around the two years of planning and two months of climbing that went into making the dream of reaching the summit of Mount Everest a reality.

Alan puts specific emphasis on adopting an agile mentality so that we are not too rigid in our thinking, reframing activities to focus on results rather than tasks, developing a level of trust in professional relationships, gaining alignment and commitment, working through change, recognizing strengths, managing schedule and risks, adopting an iterative approach which incorporates immediate feedback, and effectively working together to achieve strategic goals. Alan’s message is about the passion, commitment and resilience that are needed to reach new heights in all that we do as well as the strategies and tools that allow great leaders and committed teams to achieve breakthrough performance. It is an engaging visual and educational journey that is supported by many of the stunning photos and short videos captured along the expedition. The underlying message is about how we as project managers need to reach new heights in the way we think and the actions we take in order to continuously improve ourselves and advance our profession. Alan creates a powerful and unforgettable journey for his audience by integrating captivating mountaineering and adventure stories with his innovative leadership and project management experience. 

Professional Biography: AMallory

 

Alan Mallory is an international speaker, author and professional development coach who is passionate about leadership and human performance. He graduated from Queen's University and has worked all over the world as a mechanical engineer and project manager but his true passion is in working with people to reach new heights in the way we think and the actions we take. Alan has always had a keen interest in discovering what drives us to do what we do and how we can use this knowledge to improve our lives and the lives of those around us.

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Project Reviews - Why? When? How?

Delivered by Goss Gilry Inc. - www.ggi.ca

Presentation  Description: How do you know your project is successful? What does success look like, anyway? Whether your project is closed? Whether it achieved its expected benefits or outcomes? Whether it was properly designed and scoped? Whether your project result is sustainable?

There are many approaches to assess a project. This session will introduce you to three main types of assessment, including audits, evaluations and reviews. Participants will learn the main differences between these types of assessments and when they are used. We will also share the typical steps followed for each type of assessment.

Then we will take participants through a rapid and intensive immersion into project review. For project managers leading such a study, you will learn how to design your project review, the steps to follow and some tricks of the trade. For others involved in project management, you will learn what your expected role might be during a review and how you can support the process in your day-to-day work. Expected challenges and potential solutions will also be explored with participants.
Professional Biography: SMoir

Sandy Moir, Manager, GGI

Sandy has been a management consultant for over 23 years, specializing in performance measurement, evaluation and organizational assessment work for federal and provincial governments in Canada. She started her career with Ekos Research Associates in 1993 and joined Goss Gilroy Inc. in 2000. In 2011, Sandy became the Managing Partner of the Ottawa office of Goss Gilroy Inc.
Specialties: Program evaluation, performance measurement, organizational assessment, organizational design, project management, case studies, document reviews, administrative data reviews.

TTruant

Tasha Truant, Principal, GGI

Sandy has been a management consultant for over 23 years, specializing in performance measurement, evaluation and organizational assessment work for federal and provincial governments in Canada. She started her career with Ekos Research Associates in 1993 and joined Goss Gilroy Inc. in 2000. In 2011, Sandy became the Managing Partner of the Ottawa office of Goss Gilroy Inc.
Specialties: Program evaluation, performance measurement, organizational assessment, organizational design, project management, case studies, document reviews, administrative data reviews.

LConroy

Laura Conroy, Consulting Manager, GGI

Sandy has been a management consultant for over 23 years, specializing in performance measurement, evaluation and organizational assessment work for federal and provincial governments in Canada. She started her career with Ekos Research Associates in 1993 and joined Goss Gilroy Inc. in 2000. In 2011, Sandy became the Managing Partner of the Ottawa office of Goss Gilroy Inc.
Specialties: Program evaluation, performance measurement, organizational assessment, organizational design, project management, case studies, document reviews, administrative data reviews.

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How to Identify Burn-Out in Yourself and Your Team

Geoff Crane

Presentation  Description:

Over the past twenty years, resources have become tighter, organizations have had to restructure to meet economic demands and the nature of work has become far more uncertain than ever before. As a result, certain workplace stressors previously considered benign or “easy to manage” have increased in frequency and severity. This trend has elevated the risk of mental health issues. In particular, burnout has become a global pandemic, costing organizations between $250-300 billion a year. A 2013 Gallup poll suggests that 70% of American workers are experiencing some form of workplace disengagement. Burnout costs everyone, although the ultimate cost is to the worker’s health.

In this fast-paced session, Geoff will cover the fundamentals of burnout and associated mental health disorders. Participants will learn about important behaviours that lead to a burned-out state and gain tips on how to walk those behaviours back. In particular, the group will explore burnout vulnerability factors unique to project professionals. By the end of the session, participants will learn the parameters of healthy boundaries and gain techniques to help establish them. If you have ever found yourself wrestling with work-life balance or been worried you’ve bitten off more than you can chew, you don’t want to miss this workshop!

Professional Biography: GCrane

 

Geoff Crane is a Canadian public speaker and researcher. He has written numerous articles on the importance of emotional and social skills in the workforce and is a pioneer in the field of motivational intelligence. A former senior portfolio manager, Geoff has ties to some of the world’s largest banks and professional services firms. Well-versed in the changing demands of today’s project-based work environments, Geoff spends his days helping leaders everywhere design and build a litany of soft skills that will help them achieve what matters most.

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Emotional Intelligence & Art of One Way Transmission

Paul Bryne

Presentation  Description:

This workshop gets to the heart of what matters most in our daily interactions with colleagues, clients, family and friends….emotion. Our emotional abilities are learned, and can be improved with knowledge and practice. Make yourself a better leader with a better understanding of these 3 key areas:

  • Resilience – overcoming self-imposed barriers;
  • Empathy – Listen to make every person feel important and understood;
  • Curiosity – Recognize the power of small talk for building relationships.

The Art of One-Way Transmission: The beginning of interactions is important….the most important. Learn the simple to implement skills of organizing a one-way transmission to motivate others to pay full attention to your message. When to say What! Impress all with your ability to simplify the complex, get to the heart of the matter, and motivate receivers to want to pay attention.

Professional Biography: PByrne

 

Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communications skills in Ottawa, Ontario. As a professor, he’s been formally recognized for outstanding achievements in teaching and curriculum design. Corporate clients have been consistently rewarded with his ability to translate academic theory and psychological research into practical communication techniques for the workplace.

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